This Privacy Policy applies to the IntellaFUEL product and all IntellaFUEL hosted product platforms and websites owned and operated by CrossfireIQ Networks LLC, including, but not limited to, www.crossfireiq.com and www.intellafuel.com. Throughout this document, this website and all other Company websites will be collectively referred to as the “Websites.” Services provided by or enabled via the Websites will be referred to as the “Services.”
At The Company (“IntellaFUEL”, “we”, “us”, “our”, or the “Company”), we are committed to protecting your privacy. This Privacy Policy (“Privacy Policy”) describes the types of information we collect about users of our Company websites and users of websites hosted by the Company on behalf of our Customers (“Customers”). This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Services.
The Company provides services through our platforms for the purpose of fulfilling our Customer agreements (Customer Agreements). The Company processes Customer data under the direction of its Customers and has no direct relationship, control, or ownership of the personal data it processes under the Customer Agreement. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or having a legal basis prior to transferring the data to The Company for processing purposes. If you are a Customer of The Company, you should review any additional privacy policy and terms of use agreements before using a Company website.
The Company is not responsible for the content or privacy practices of non-Company websites to which this website, or any other The Company website, may link.
The Company Platforms
In addition to the Websites, The Company operates cloud-based software for its Customers – associations, nonprofits, and K-12 schools. The use of information collected through these platforms is strictly limited to the purpose of meeting our contractual obligations to our Customers and providing the services requested by our Customers, which are defined within our Customer Agreements.
Policy Regarding Children
The Company Websites and Services are not designed for use by children under the age of 16. As such, The Company Websites are not directed at children under the age of 16, nor do we knowingly collect information from children under the age of 16. With regard to our platforms, none of the The Company products are intended to collect information from children, but our Customers may collect information about children. Through our agreements with our Customers, we require that our Customers comply with all laws with regard to processing data about children.
A Note to Parents & Children
If you are a child under 16 in the European Union or UK or a child under 13 in the United States, you may access the Service only to the extent that consent is given or authorized by the holder of parental responsibility over you. Please speak with your parent or guardian about this Privacy Policy so you can better understand how we use your personal data. We make reasonable efforts to verify that consent is given or authorized by the holder of parental responsibility over you, and, if we learn or have reason to suspect that we have collected personal data from you without parental consent, we will promptly delete it.
Parental Access
A parent who has already given The Company or our Customer permission to collect, use and share their child’s personal information can, at any time, do the following: (1) review, correct or delete the child’s personal information; and/or (2) discontinue further collection, use or sharing of the child’s personal information.
The Company offers products that support schools and is a proud signatory of the Student Privacy Pledge 2020.
What Data Do We Collect
Depending upon the The Company Website or Service you are accessing or other method of contact, we may collect the following information:
- Contact details such as (for example) your full (i.e. first and last) name, institutional affiliations, phone number, email address, and postal address
- Educational and professional background information
- Employment and application data
- Event registration information
- Tuition, admission and financial aid information
- Payment Data
- Usernames and passwords that may be used on some of the The Company Websites
- Comments, feedback, posts and other content you submit to the The Company Websites
- Information you provide to or post on message boards or chat rooms that are part of the The Company Websites
- Interests and communication preferences
How Do We Collect and Use Data
The Company provides products such as platforms, websites, and apps to our Customers. The Company’s Customers are the owners of the personal information collected from their end-users. Our Customers decide what data to collect, which typically includes information about their end-users (customers, prospects, employees, consultants or independent contractors, suppliers, and other individuals or third parties). We only collect this information under the direction of our Customers and have no direct relationship with the individuals whose personal information we process on behalf of our Customers.
The Company accesses and collects information that you voluntarily give us via email, webform or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone. We may disclose information to our corporate affiliates and third parties to provide products and services to you or related to products or services you have purchased or downloaded from The Company. Unless you ask us not to, we may contact you via email or text message in the future to tell you about our services, new products, changes to this privacy policy or to provide you with informational or educational newsletters.
The Company may access Customer Data for the purposes of providing and enhancing a service, preventing or addressing service or technical problems, responding to support issues, and responding to a Customer’s instructions, or as may be required by law, in accordance with the relevant Agreement between the Customer and The Company.
Product-Related Information Collection
The Company collects certain additional information in connection with your use of our Services, web-based products and/or desktop products with online features. For instance:
- Product Updates: Some products provide you with the ability to download and register product and/or tax updates as they become available. During the download and registration process, we collect “Business Information,” including customer ID number and product version, type, and serial number.
- Account Set-Up and Access: Upon subscribing to our services, The Company collects Business Information, which may include information such as product serial number, customer ID, and your customer profile information.
- Online Product /Account Application: Certain products and services are subject to an application and enrollment process, which may be completed on paper or online.
- Web-based Services: Some of our web-based Services collect certain additional information, including IP address, browser, connection speed, domain, referring URL, and other environment-related information.
Third-Party Products and Public Forums
The Company may use your business information to inform you of special discounts or offers from other companies we have carefully selected. Information that you submit in a public forum is not subject to this Privacy Policy and may be used by third parties.
Cookies and Analytics
We use cookies to improve the user experience and compile statistical information about Website usage. We may also use third-party analytics services.
How We Protect Your Data
We employ high industry standards to protect your information both online and offline. While we strive to protect your data, we cannot guarantee complete security.
Sharing Personal Information
We may share your personal information with third-party service providers who are bound by confidentiality agreements. We will not sell your personal information.
Cross-Border Transfers of Data
Your personal data may be transferred to the United States. We ensure the security and protection of data with appropriate measures.
Privacy Rights
You can request access to, correction of, or deletion of your personal data. If you are not a direct customer of The Company, please contact the relevant customer directly.
Changes to this Privacy Policy
We update this Privacy Policy as necessary. Please review it periodically to stay informed of changes.
How to Contact Us
For questions regarding this Privacy Policy, contact us at [email protected].
By using our services, you agree to the terms of this Privacy Policy.